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About Us

Senior Leadership Team

Meet our Senior Leadership Team

Joanna ChristchurchNZ’s Chief Executive

Joanna Norris

Joanna is ChristchurchNZ’s Chief Executive, tasked with leading the organisation in its goal of igniting bold ambition across Ōtautahi Christchurch.

An ardent city leader, she is focused on growing Ōtautahi Christchurch’s reputation as a vibrant and progressive place to live, work, and visit.

“This city keeps getting better and better. We have so much to offer the world. I love the focus we have at ChristchurchNZ of sustainably growing the economy to the benefit of our people and place. Our people make our city, and we are lucky to be stewards of this incredible place. We are defined by a spirit of exploration and you see it everywhere; it doesn’t get much cooler than that.”

She loves the excitement of the new and emerging Christchurch and the beauty of its South Island location surrounded by mountains and beaches.

Loren Heaphy ChristchurchNZ’s General Manager of Destination and Attraction

Loren Heaphy

Loren is ChristchurchNZ’s General Manager of Destination and Attraction, tasked with enhancing and exploring the visitor experience in Ōtautahi Christchurch through her leadership of the ChristchurchNZ Convention Bureau, the Canterbury Film Office, and International Education teams. She also oversees major events and tourism, destination management and industry liaison responsibilities.

“There is a sense of hopefulness and prosperity in Christchurch right now, and it’s great to be a part of capturing that. My job lets me meet amazing people in some of the most spectacular landscapes in the world, all while enjoying the best of New Zealand food and wine – I love it!”

Of Te Ātiawa descent, Loren has extensive experience in senior tourism and major events roles, including with Auckland Tourism, Events and Economic Development (ATEED), Ngāti Whātua Ōrakei and Nelson Tasman Tourism.

Tim Loftus ChristchurchNZ’s General Manager of Marketing, Brand and Communications

Tim Loftus

Tim Loftus is ChristchurchNZ’s General Manager of Marketing, Brand and Communications, promoting Ōtautahi Christchurch locally and internationally as a basecamp for exploration, and a modern hub of innovation.

“Ōtautahi Christchurch is a dynamic and progressive place of change. From the universal suffrage movement to the nuclear-free movement, post-quake resilience to post-terror unity, this place constantly proves the power of its people to change the world. It’s an honour to be here, helping chart a positive and prosperous future for this incredible community.”

Tim has worked with some the world's largest outdoor gear and apparel brands including Christchurch-based Kathmandu where he introduced a progressive business strategy that transformed the retailer into a globally recognised leader in sustainability.

Having lived in several international cities, Tim adds a unique perspective on the value of diversity and collaboration in helping chart the future of Ōtautahi Christchurch.

Boyd Warren ChristchurchNZ’s General Manager of Commercial

Boyd Warren

Boyd Warren is ChristchurchNZ’s General Manager of Innovation and Business Growth, leading the economic development team striving to increase the resilience and competitiveness of local businesses and retaining and growing high-value jobs in Ōtautahi Christchurch.

“I’m immensely proud to lead a team of highly-skilled economic development professionals who embody bold-ambition for our City every day”.

Boyd brings considerable previous business and commercial experience including owning and operating businesses in e-commerce, communications technology, retail and adventure tourism. His most recent role prior to joining ChristchurchNZ saw him manage large and complex business units in a large trans-Tasman business, Fairfax Media (now Nine), through periods of significant disruption.

Laura Dawson ChristchurchNZ General Manager Shared Services

Laura Dawson

Laura Dawson is ChristchurchNZ’s General Manager of Shared Services. Laura’s role incorporates people and culture, IT, finance and the Project and Contract Management Office (PCMO).

Through her responsibilities, Laura ensures ChristchurchNZ is an efficient and agile organisation, and is seen as an exemplar employer.

“After spending a number of years working overseas, it’s exciting to be back in Ōtautahi Christchurch and part of changing perceptions and growing confidence in our city’s future.”

Laura has held various roles within ChristchurchNZ, with previous experience in strategy, planning and project management with organisations in New Zealand, Australia and Singapore.

Nick Byran

Nick Bryan

Nick Bryan is ChristchurchNZ’s Acting General Manager of Strategy, Insights and Policy, providing the city with economic thought leadership and strategic knowledge.

Nick is passionate about ensuring sustainable prosperity and a high quality of life in Christchurch. His focus is on steering the strategic direction and investment decisions made in the city to unlock the economic potential of Ōtautahi Christchurch, and to ensure ChristchurchNZ uses works to ensure intergenerational wellbeing.

“Christchurch has many underlying strengths that make it a great place to live and work. The size of the city, its capacity for future developments and status as the main city and gateway to the South Island, position Christchurch strongly for future success. I cherish being able to contribute to developing a city that provides fantastic opportunities for its residents, visitors and future citizens.”

Since moving to New Zealand in 2002, Nick has held senior advisory roles with Christchurch Development Corporation, regional and central government. Prior to the move he worked on pan-European city making initiatives and research projects.

Anna Elphick ChristchurchNZ’s General Manager of Strategy, Insights and Policy

Anna Elphick

* Currently seconded to Greater Christchurch 2050.

Anna Elphick is ChristchurchNZ’s General Manager of Strategy, Insights and Policy, providing the city with economic thought leadership and strategy knowledge.

Anna is passionate about leading the city towards a prosperous future. Her focus is working with local and national partners to identify issues and develop plans to unlock the economic potential of Christchurch, and to ensure ChristchurchNZ uses its resources to make the biggest difference possible.

“Christchurch has all the ingredients of a world-class city for people and business. I love the opportunity to contribute to developing a city that provides fantastic business and employment opportunities, alongside a wonderful lifestyle now and for future generations.”

Anna previously held senior roles with Christchurch Development Corporation, she was Strategic Director at New Zealand Trade and Enterprise, Head of Strategic Planning and Research with an economic development agency (EDA) in Scotland, and consulted in the private sector.