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What You Need To Know

Current Situation

The Coronavirus (COVID-19) is being treated with the utmost seriousness in New Zealand. As of 11.59pm on March 25, the country is under Alert Level 4 which means people should stay home unless providing essential services.

New Zealand Government information is available here.

For the latest health information and situation or advice updates, including number of confirmed cases, the Ministry of Health advice is here.

Christchurch City Council’s information and advice about COVID-19 is available here.

ChristchurchNZ Information for Businesses

In partnership with Canterbury Employers’ Chamber of Commerce, Enterprise North Canterbury and South Canterbury Chamber of Commerce, ChristchurchNZ is providing COVID-19 response services via the Regional Business Partner (RBP) Network, including additional business advisors, capability and advisory workshops (delivered remotely), and business mentors.

New Regional Business Partner Funding for Specialist 1:1 Support:

The Government has invested $4m into the RBP for COVID-19 support. A $1.5m portion of this has now been allocated to assist with the funding of businesses to access 1-1 support with professionals in the following areas:

  • HR
  • Health and Wellness
  • Business Continuity Planning
  • Finance and Cashflow Management 

Businesses will be able to access up to $5000 (excluding GST) to fully fund advice in the areas above. Eligibility criteria apply.

To access COVID-19 support via the RBP network please reach out to your RBP advisor or email For general COVID-19 support queries please contact 0800 50 50 96 or

The Government’s COVID-19 Economic Support Package

We encourage all eligible businesses to apply for the Government’s support package.

Eligibility criteria for support such as wage subsidies was widened in late March, including for example businesses less than a year old, and removing the $150k cap for the wage subsidy.

Below are the links to the application forms for the Wage Subsidy and Leave Payment Scheme:

COVID-19 Wage Subsidy

Wage subsidies will be available for all employers that are significantly impacted by COVID-19 and are struggling to retain employees as a result. The scheme will be open to sole traders and the self-employed as well as firms.
View the full fact sheet

COVID-19 Payment Scheme

Workers and businesses have responsibilities to prevent the spread of COVID19. The purpose of the COVID-19 leave and self-isolation scheme is to support workers financially to self-isolate, or while ill with COVID-19, where this is required so that all businesses and workers can do the right thing.
View the full fact sheet

Business Cashflow and Tax Measures

Depreciation deductions will be reintroduced for new and existing industrial and commercial buildings, including hotels and motels. This will help support businesses with cashflow in the near-term and assist with the broader economic recovery by stimulating business investment in new and existing buildings.
View the full fact sheet
View the full Economic Response Package information

Further Support

Our Business Growth team can provide tailored advice to businesses regarding the situation. We will be updating the Ministry of Business, Innovation and Employment regularly. Our network of Business Mentors are also available to help businesses and provide advice and mentorship.

For more information, advice and support, contact

Information for Students and Education Providers

As per Government’s guidance for Level 4 Alert, students should not attend school or university in person, and must follow public health guidelines. If unwell, ring the Healthline team (for free) on 0800 358 5453 or +64 9 358 5453 for international SIMS.

For the latest in information regarding alert levels and restrictions see

Ministry of Health and the Ministry of Education and are directly advising all education providers.

We continue to work with Christchurch Educated and Education New Zealand to support international educational providers.

For more information, advice and support, contact

Information for Visitors and Travellers

Read the latest information here.

Hotel Accommodation Status

View the Hotel Accommodation Status in Christchurch during the Covid – 19 Level 4 Alert Level here.

Information on other types of accommodation in Christchurch and accommodation in wider Canterbury is available on request.

Please contact our i-SITE team for any booking related enquiries on 0800 423 783 (+64 3 379 9629) or via email at

COVID-19 Articles

For COVID-19 related enquiries

ChristchurchNZ Contacts

Media enquiries regarding COVID-19
Keith Lynch - Media Enquiries
Business enquiries regarding COVID-19
ChristchurchNZ Business Team
Tourism Business enquiries regarding COVID-19
Julia Hunt - ChristchurchNZ Trade Partnerships Manager
International Education enquiries regarding COVID-19
Stefi Porter - ChristchurchNZ International Education Partnerships Coordinator