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Working With Inbound Tour Operators

Working With ITO's

Inbound Tour Operators (ITOs) play an important role in bringing tourists to our region.
Find out how to work with ITOs.

What Is An ITO?

An inbound tour operator (ITO) is a New Zealand-based business that specialises in itinerary planning, product selection, and coordinating travel arrangements for overseas clients, such as wholesalers or retail travel agents.

Acting as the local product expert, ITOs select and collaborate with export-ready products, including accommodation, tours, transport, and meals, to craft exciting and engaging travel itineraries.

Role Of An ITO

ITOs play a crucial role in promoting these products through various overseas travel distributors.

Key considerations for ITOs include choosing tried-and-tested products with a successful domestic track record, offering good value for money, maintaining consistent quality and excellent customer service, providing unique and appealing experiences, and ensuring regular availability of products for travellers to Christchurch.

Contact Us

Get in touch with the Trade Team to find out more.

ChristchurchNZ Trade Team