Ōtautahi Christchurch

Christchurch is a place of warm embrace for its residents and its visitors. Our city fosters balance and a life well lived - whatever this may look like. Energy and play, time and space, innovation and discovery, community and connection. The unique spirit in Ōtautahi leads us everywhere we want to go. To wellbeing. To harmony. To a balanced life.

Our story

Becoming the vibrant heart of Waitaha

Christchurch has long been known as the Garden City. Yet as our city has evolved, this narrative does not fully cover the vibrant, diverse place we have become.

The historical definition of a Garden City is

a place that captures the primary benefits of the countryside and the city while avoiding the disadvantages presented by both. It testifies to a continued interest in securing a harmonious existence between humans and their natural environment.

Capturing that idea of harmony between people and nature is the concept of 'balance'. This idea, combined with hearing from locals and visitors, has evolved into talking about Ōtautahi Christchurch’s story as a city in pursuit of balance, where people are at our heart.

We find balance through play.

Play is reflected everywhere: in our history, our affinity to the natural environment, our drive for experimentation and innovation, our love of sport, our role as a manufacturing hub, and the way we value community and whanau. And to find balance, we make time and space for play.

Skiers and snowboarders taking in the view at Mt Hutt
Friends enjoyng their time at Riverside Market.

About the project

A city identity to drive our growth

A city story, or identity, offers a direction and way of talking about a place. It is not simply a logo, colour or tagline, but an evidence-based description used to promote and paint a picture of the city.

A clear city identity is a recognised driver of economic development, making it easier to explain why Ōtautahi Christchurch is a great place to live, to work, to visit, to study, to invest and to play. When residents buy into a city identity, it helps foster social cohesion, community pride and a sense of belonging.

On the back of work from Greater Christchurch 2050 and Destination Management Planning work that was happening across the country, ChristchurchNZ engaged both local and global experts to help shape the Ōtautahi Christchurch story.

The process

So how did we go about identifying Christchurch’s unique identity?

Finding out what it means to live in our communities and how others perceive our city? Well, it involved a lot of listening and extensive research where we heard from people locally and around the world, plus we compared ourselves to the world’s best.

This process included:
  • Stakeholder consultation – 50+ one-on-one interviews, group interviews with 42 people, trends and audience workshops, stakeholder survey, social comment boards
  • Community consultation – 4,400 survey respondents
  • Visitor research – almost 10,000 respondents primarily from NZ and Australia
  • Destination benchmarking – against 13 comparable global cities and 40 metrics
  • Mana whenua engagement
Christchurch waka avon river

Key themes

Seven key themes emerged from the feedback

1. We love Christchurch

58% of visitors and 44% of residents listed beautiful as one of their top perceptions of the city.

Christchurch is seen as the underdog, but I really love this city and I’m so glad I moved here. It makes me feel a bit normal – it’s my place. And it’s so close to the things that I love to do like climbing and snowboarding.

2. We are the best place to be a Kiwi

67% of residents would recommend Christchurch as a place to live and 80% agreed it’s a good or excellent place to raise a family. We’re also mad about our parks, outdoor activities, and city dining.

I think one of the wonderful things about Christchurch is that it’s an amazing lifestyle that you can’t compare with anywhere else in the world.

3. We punch above our weight

We are New Zealand’s true second city – based on performance benchmarking of key metrics. But we don’t always celebrate that.

The heart of our problem is we don’t champion our city. If you go to Wellington, people talk about their city.

4. Business is in our DNA

We rank highly against international cities for our ability to attract business events, and our industries are resilient.

I describe it as the prototype city, a city of new ideas and incubation where you are able to scale to a global market.

5. We are not an entertainment hub

We’ve been rebuilt and we have been lacking in city entertainment. Only 21% of our community describe our region as 'fun' and 19% as 'cultural' or 'vibrant'. However, visitors come for other reasons – only 42% say nightlife is important in their visitation – and their top five words for Christchurch were:

  • Beautiful
  • Historical
  • Welcoming
  • Resilient
  • Clean
6. We have the opportunity to become a destination

When we consider what visitors look for in a destination, Christchurch has a great match with their top ten requirements. It's time to stop saying we are a gateway to somewhere and ask them to visit us. Because everything they want is right here.

I would recommend Christchurch as a destination to every New Zealander. They should come to see the story that’s happened here post-quake.

7. We are a new city – not a post-earthquake city

This is a great time for our city.

What we’ve gained since the quakes is hopefully a vision of a new city, a new future, and it’s a fairly exciting one.


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Visit our toolkit to help you promote Ōtautahi Christchurch as a place to visit, live, work, study and do business.

Explore the Ōtautahi Christchurch Toolkit
Ōtautahi Christchurch Tees

Show your Ōtautahi Christchurch Pride

Rep your city pride with style with official Ōtautahi Christchurch merchandise!

Our city is a place with a strong story to tell. One about balance, harmony with nature, and an affinity for play, adventure, and innovation. A city where people love to live and love to visit.

Share our city’s story with an Ōtautahi Christchurch t-shirt for yourself, your team, or whānau!

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Get the Ōtautahi Christchurch brand book

Leverage the collective strength we've built around our city narrative and use it to boost your organisation with our brand book. It will show you how to use and implement our brand identity for the benefit of our entire region.

Ōtautahi Christchurch Brand Book
Download PDF (14.5 MB)

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