7 September 2018
Whale Watch Kaikōura has picked up one of NZ’s most prestigious tourism awards being selected as best NZ Maori Tourism business 2018.
General Manager Whale Watch Kaikōura, Kauahi Ngapora said, “The team is thrilled to receive this award after an extraordinary twenty-two months following a significant event that forced us to immediately review and change the way we operated the business. We had no choice but to evolve and adapt to a new normal that included looking at every aspect of our business when faced with over seventy percent loss of customers not being able to travel to Kaikōura by road. It was a very insightful experience. Despite the challenging period we are now emerging with growth in visitor numbers driven by the team’s committed focus on providing a quality visitor experience and valuing every single customer that has visited Kaikōura.
Receiving the award on the team’s behalf was Teri Sonal, a founding and current Trustee and major shareholder of Whale Watch Kaikōura. This award means a lot to us and we’re proud to represent Kaikōura on the New Zealand and international stage. We’re rapt!”
Julie Howden, Acting Mayor Kaikōura District Council said, “What worthy recipients. We’re proud of Whale Watch Kaikōura’s achievement. The leadership, commitment and resilience of the team’s effort to help support the tourism industry (and community) prior to the November 2016 earthquake, during the response, and recovery phase post-earthquake, cannot be undervalued. We’re delighted their contribution to the local economy and wider community has been recognised at the highest level.”
General Manager Destination Kaikōura, Glenn Ormsby said, “What great news to share with the industry here in New Zealand and with our offshore partners and agents. Over the years Whale Watch Kaikōura has been an integral leader in helping establish Kaikōura as a must visit tourism destination. Being recognised by key industry leaders through a rigorous judging process highlights the outstanding operation that Whale Watch Kaikōura is and we’re absolutely delighted for the Board and team.”